After Sales Services

Expert Dispatch for Installation, Repair, Commissioning and Training
Expert Dispatch for Installation, Repair, Commissioning and Training HOKAMAI Machinery in order to comfort the customers, has dispatched experts to install, repair and set up liquid packaging machines; dispatching its experts, with the necessary spare parts, will fix the customers’ problems in their location. Customers who request the dispatch of experts, they can Contact Us, […]

Training at the Workshop
Training at the Workshop The Liquid Packaging Machine Training Workshop is one of the services HOKAMAI Machinery provides to the customers. These training are carried out by experienced experts and our workshops. Customers who are applying for the Liquid Packaging Machine Training Workshop can can access this service by visiting the Contact Us section.

Send and Support Spare Parts
Send and Support Spare Parts: With the goal of supporting spare parts for our packaging machines, HOKAMAI Machinery provides customers with the ability to order spare parts for the packaging machine. Support unit Spare parts for packaging machines After checking customer requests, quality control of the piece and after the deposit of items by customers, […]

Phone Technical Support 24/7
Phone Technical Support 24/7: Telephone guide is one of the services that HOKAMAI Machinery provides to buyers. Customers can use these services to report their problems to the managers of the telephone helpline department at 7 days a week and to communicate with the experts in order to reach the result. With the launch of […]

Update Devices
Update Devices: To improve the quality of the parts and systems used in new devices, the HOKAMAI Machinery informs customers about the need to update the packaging machine in order to update the packaging machines. *

Preventive Measures
Preventive Measures The HOKAMAI Machinery will provide a maintenance and repair manual for describing the components of the machine and prevent repair. Maintenance and precautionary measures from preventing breakdowns that cause the production lines to be stopped. *

Guidance Booklet
Guidance Booklet 1